Privacy Policy

1. Introduction

TrackingMania ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our package tracking service. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Information You Provide

• Tracking codes and package information
• Contact information when you reach out to us
• Language and theme preferences

2.2 Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information
• Usage patterns and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our tracking service
• To improve user experience and service functionality
• To respond to customer support requests
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Legitimate Interest: To provide tracking services and improve our platform
• Consent: When you voluntarily provide information or accept cookies
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We may share your information with:

• Shipping carriers to retrieve tracking information
• Service providers who assist in operating our platform
• Law enforcement when required by law

We do not sell, trade, or rent your personal information to third parties.

6. Your Rights (GDPR)

Under GDPR, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to data processing
• Right to Withdraw Consent: Withdraw consent at any time

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, typically no longer than 2 years unless required by law or for legitimate business purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.

11. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us: